FAQ – Frequently asked questions

Checkin a checkout
• Checkin is from 2 pm, but if we have the apartment ready earlier, happy to do early checkin
• Checkout is until 11am , late checkout is possible, but always subject to availability
Luggage storage
• Luggage storage is possible directly in the house free of charge
• There is a café THE SPOT located 6-7 minutes walk in Dlouhá street is definitely the place to choose if you have a sweet tooth. The Spot offers you a big selection of breakfasts, cakes, coffees, teas, hot chocolate drinks and fresh juices. Here you will surely enjoy your cup of hot chocolate in the pleasant and relaxed atmosphere. (HOW TO GET THERE – MAP)
• The café also provides pickup of to-go dishes, which you can take directly to your apartment
• We can provide transfers from and to the airport and other destinations within Czech Republic or Germany, Austria , Poland, Slovakia etc.
We recommend one of those options for parking:
Palladium shopping center ( 3 – 4 mins on foot ) pricing and all the other information is here
Mr Parkit Panská – approximately 30 euros per day, but the best to prebook the space ahead of time here as the places are limited
• We have a very fast wifi network available in the whole house with speeds of 100 – 200 mbps
• Smart TVs with international channels
Daily cleaning
• Daily cleaning is possible at an extra charge of 15 euros per cleaning
Laundry service
• Laundry service: costs 15 EUR per washload ( approx. 7-8 kg of laundry ) and is returned within 24 hours
• Ironing service or other cleaning: is not provided
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